Client Communication Mastery
Master professional communication with clients across all channels
Intermediate5 lessons35 min
5 video walkthroughsFree
What this course covers
Learn how to communicate professionally with clients via email, chat, video calls, and project management tools. Handle difficult situations, set expectations, and build trust.
Course outline
- Video: Client Communication SkillsVideo · 10 min
- Setting Expectations and BoundariesVideo · 8 min
- Async Communication (Chat & Email)Video · 8 min
- Video Calls and MeetingsVideo · 8 min
- Handling Difficult SituationsVideo · 10 min
Certificate
Finish every lesson and the certificate is issued on the spot. Each certificate has its own verify page a client can open, and a button to add it to LinkedIn.
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