Truck Dispatcher Specialist (US Freight)
Dispatch for a small US trucking company: find and book loads, respect driver hours, vet brokers, keep the paperwork straight and report honestly. Pass the test to earn a verified certification.
What this course covers
A practical course for VAs who dispatch for US owner-operators and small fleets. You learn how shippers, brokers and carriers work together and why a dispatcher is not a broker, the federal hours of service limits that every load must fit, how to search a load board and read a posting, how to work out a rate with deadhead and negotiate with a broker, how to verify a broker and spot double brokering and identity theft, what each document is for from the carrier packet to proof of delivery, how to brief a driver and report delays early, and how to keep a dispatch sheet and hand over a shift. It ends with a timed certification test.
Course outline
- How US trucking works, and where the dispatcher fits11 min
- Hours of service: the rules that shape every load12 min
- Finding loads on a load boardVideo · 10 min
- Rates and negotiating with brokersVideo · 11 min
- Vetting the broker and avoiding fraudVideo · 11 min
- Paperwork: from carrier packet to proof of delivery11 min
- On the road: dispatch, tracking and problems11 min
- The dispatch sheet, handover and test readiness9 min
Certificate
Finish every lesson, then pass a timed certification test to earn the Certified badge. Each certificate has its own verify page a client can open, and a button to add it to LinkedIn.
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