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Verified by Armasourcing AcademyCertificate of completion issued to Kurt O. for Customer Support & Helpdesk VA by Armasourcing Academy on 9 November 2026
Certificate of completion

Kurt O.

completed Customer Support & Helpdesk VA at Armasourcing Academy.

Issued by
Armasourcing Academy
Issued on
9 November 2026
Valid until
9 November 2027
Status
Verified
Verification code
6XZX-5A2L-KNVA

This copy shows a first name and last initial to protect Kurt's privacy. It is served from academy.armasourcing.com, which is how you know Armasourcing Academy issued it.

What this covered

5 lessons ยท 35 minutes of study
  1. Customer Support Fundamentals
  2. Helpdesk Platforms: Zendesk & Freshdesk
  3. Live Chat & Omnichannel Support
  4. Handling Difficult Situations
  5. Knowledge Base & Self-Service